Privacy Policy

Information you provide directly

When you request a quote, contact us, or use our services, we may collect your name, email address, phone number, property address, and details about your paving project.

Information collected automatically

When you visit our website, we automatically collect certain information such as your IP address, browser type, referring URLs, pages visited, and the date and time of your visit through cookies and similar tracking technologies.

Communications

If you contact us by email, phone, or through our website forms, we may retain a record of that correspondence including any content you provide.

Providing our services

We use your information to respond to your inquiries, prepare and deliver quotes, schedule and complete paving projects, and communicate with you about your service.

Improving our business

We may use aggregated or anonymized data to understand how visitors use our website, identify areas for improvement, and develop new services.

Marketing communications

With your consent where required by law, we may send you promotional materials about our services. You may opt out of marketing communications at any time by contacting us or using the unsubscribe link in any email.

Legal compliance

We may use your information to comply with applicable laws, respond to legal process, enforce our terms, or protect the rights and safety of our company, customers, or others.

Contractors and subcontractors

To complete your paving project, we may share your contact information and project details with trusted contractors or subcontractors who work alongside or on behalf of Better Pavement, LLC. These parties are required to keep your information confidential and may only use it to perform services we have engaged them for.

Third-party paving companies

In certain situations — such as when a project falls outside our service area or requires specialized expertise — we may refer your information to third-party paving companies in our partner network. We will only do so when it is necessary to fulfill your service request, and we take reasonable steps to ensure these companies handle your data responsibly.

Service providers

We work with third-party service providers who assist us in operating our website, processing payments, sending communications, and analyzing usage data. These providers access your information only as needed to perform their functions and are not permitted to use it for other purposes.

Legal requirements

We may disclose your information when required to do so by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business transfers

If Better Pavement, LLC is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

We do not sell your data

Better Pavement, LLC does not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing purposes.

What we use

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and collect analytics data. Cookies are small text files stored on your device.

Your choices

Most browsers allow you to control cookies through their settings. Disabling cookies may affect some functionality of our website. We currently do not respond to "Do Not Track" signals from browsers.

How long we keep your data

We retain your personal information for as long as necessary to provide our services, maintain our business records, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Access and correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete.

Deletion

You may request that we delete your personal information. We will honor such requests where we are not required by law or legitimate business necessity to retain it.

Opt-out

You may opt out of receiving marketing communications from us at any time by contacting us directly or using the unsubscribe mechanism in any email we send.

How to exercise your rights

To make any of the above requests, please contact us at the information provided below. We will respond within a reasonable timeframe.

How we protect your data

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.